About us
Sirmian Tech Store is a leading retailer specializing in cutting-edge electronics. With a focus on quality and innovation, we offer an extensive range of products, including smartphones, laptops, tablets, and accessories. Our commitment to customer satisfaction drives us to provide personalized service, competitive pricing, and the latest tech trends. Whether you’re a gadget enthusiast, a professional, or a casual user, Sirmian Tech Store is your go-to destination for all things electronic.
Privacy Policy
Your privacy is critically important to us.
It is Sirmian Tech Store’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Sirmian Tech Storekenya.com/ (hereinafter, “us”, “we”, or “Sirmian Tech Storekenya.com/”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
Website Visitors
Like most website operators, Sirmian Tech Store collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Sirmian Tech Store’s purpose in collecting non-personally identifying information is to better understand how Sirmian Tech Store’s visitors use its website. From time to time, Sirmian Tech Store may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Sirmian Tech Store also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.sirmiantechstore.com/ blog posts. Sirmian Tech Store only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Aggregated Statistics
Sirmian Tech Store may collect statistics about the behavior of visitors to its website. Sirmian Tech Store may display this information publicly or provide it to others. However, Sirmian Tech Store does not disclose your personally-identifying information.
Cookies
To enrich and perfect your online experience, Sirmian Tech Store uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Sirmian Tech Store uses cookies to help Sirmian Tech Store identify and track visitors, their usage of http://www.Sirmian Tech Storekenya.com/, and their website access preferences. Sirmian Tech Store visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sirmian Tech Store’s websites, with the drawback that certain features of Sirmian Tech Store’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Sirmian Tech Store’s use of cookies.
E-commerce
Those who engage in transactions with Sirmian Tech Store – by purchasing Sirmian Tech Store’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Sirmian Tech Store collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Sirmian Tech Store. Sirmian Tech Store does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Privacy Policy Changes
Although most changes are likely to be minor, Sirmian Tech Store may change its Privacy Policy from time to time, and in Sirmian Tech Store’s sole discretion. Sirmian Tech Store encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Delivery & return policy
Shipping and Return Policy
Thank you for visiting and shopping at Sirmian Teach Store. The following are the terms and conditions that constitute our Shipping and Return Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are also shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
Standard Shipping Rates 1-3 business days Kshs. TBD
Kindly note that these shipping costs change from time to time and therefore updated figures will always be on the checkout page. Delivery delays can occasionally occur due to unavoidable circumstances. You will be advised when such occasions arise.
Shipment to P.O. boxes or APO/FPO addresses
Sirmian Teach Store ships to addresses and locations within only. We do not ship to P.O. boxes but to specific locations agreed upon by the client e.g. Apartment, House No. Petrol Stations, Eateries, etc.
Shipment confirmation & Order tracking
You will receive an Order Confirmation immediately when you make an order and also a Shipment Confirmation email once your order has shipped.
Customs, Duties, and Taxes
Sirmian Teach Store . is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Sirmian Teach Store . is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at sirmianventures@gmail.com with details of the product and the defect.
You can send the item you consider defective by contacting us or visiting us in our warehouse with details of the product and the defect.
Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Exchanges
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us or visit us in our warehouse with details of the product and the defect.
Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.